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Privacy Policy



EFFICOLD, LTD. respects the privacy of their data so that it is not transmitted to third parties, in accordance with the following terms and conditions of our data privacy policy:

1. Anonymous browsing on the web pages. EFFICOLD, S.A. holder company of the website www.edenox.com, only acquires and retains the following information about visitors to our website:
a) the domain name of the service provider (ISP) that gives them access to the network. For example, a user of provider  XXX will only be identified by the domain xxx.es. Using this information we can produce statistics on the countries and servers that visit our website the most often.
b) The date and time you access our website. This allows us to determine the heaviest traffic times and make the necessary adjustments to avoid saturation problems in our peak times.
c) The Internet address from the link that directs to our website. With this data we can understand the effectiveness of the different banners and links that target our server in order to promote those that offer better results.
d) The number of daily visitors to each section. This allows us to understand the most successful areas and increase and improve their content so that users receive a more satisfactory result. The information obtained is completely anonymous, and in no case can be associated to a particular and identified user.

2. Navigation with cookies. Our website uses cookies, small data files that are generated within the user's device and that allow us to obtain statistical data on your use of the website. The information collected is anonymous and does not identify the user. We use the following cookies:

OWN COOKIES

Name of cookie

Predetermined duration

Purpose

ASP.NET_SessionId

Session

The first time a user accesses the RFEG website (an ASP.NET application) with the session enabled, it creates this cookie. Each time a user wants to authenticate themselves in our applications the session is cleared and overwrites the cookie in the browser. This is a security measure to control ASP.NET applications sessions

ConsentCookies

Does not expire

Acceptance of cookies

THIRD-PARTY COOKIES (Google Analytics)

Name of cookie

Predetermined duration

Purpose

_ga

2 years

Used to identify users.

_gid

24 hours

Used to identify users.

_gat

1 minute

Used to limit the percentage of requests. If you've implemented Google Analytics using Google Tag Manager, this cookie will be called _dc_gtm_<property-id>.

 

If you need more information about Google Analytics cookies it can be found here https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The user has the option of preventing the generation of cookies by selecting the appropriate option in their browser

3. Processing of personal data.
a) EFFICOLD, S.A., owner of the website
www.edenox.com, is the owner of the database generated by the personal data supplied by users. In accordance with the regulations in force concerning data protection, EFFICOLD, S.A. is committed to fulfilling its obligation of confidentiality regarding personal data and its duty to treat them confidentially, and shall, for these purposes, adopt the necessary measures to avoid their alteration, loss, processing or unauthorised access, considering the current technological status.
b) EFFICOLD, S.A. reserves the right to modify this data protection policy to conform to possible changes in the law. In this case, such changes will be announced with sufficient notice on EFFICOLD, S.A.'s website.
c) the user authorises the automated processing of the personal data supplied, which aims to improve and expand the services offered by EFFICOLD, S.A.
It is understood that the user accepts the stated conditions if they tick the box "I have read and accept the privacy policy" that is on the data collection form.
d) The information contained in the aforementioned database is used for the correct identification of users requesting services and/or information from EFFICOLD, S.A. as well as for conducting statistical studies of registered users to design improvements in the services provided, carry out basic administration tasks and to be able to report events, offers or news to registered users via e-mail.
e) The personal information collected from registered users is stored in databases which are the property of EFFICOLD, S.A., who undertakes the appropriate technical, organisational and security measures to ensure the confidentiality and integrity of the information in accordance with the provisions of applicable law.
f) The user is responsible for the authenticity of the data provided, reserving EFFICOLD, S.A. the right to exclude from the registered services all users who have supplied false data, without prejudice to other actions stipulated by Law.
g) Any registered user can at any time exercise the right to access, rectify and, in their case, cancel their personal data supplied to EFFICOLD, S.A, by written communication addressed to EFFICOLD, S.A, PO box 482, or to the address
proteccion.datos@edenox.com